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Terms and Conditions of Membership

Please read and retain a copy for your records.

 

  • Membership is only valid on the days which the garden is open.

  • A valid membership card must be shown on each visit to the garden.

  • Membership is issued to an individual and is valid only for that named individual.

  • Visitors wishing to upgrade admission tickets to a membership must have their own admission receipt, and the transactions must be completed on the same day as purchased.

  • Lost or replacement cards may incur a charge of £5 per card.

  • Garden open days may be subject to change, members will be given at least 2 weeks’ notice of any planned closures.

  • If the garden is closed subject to circumstances beyond our control, such as adverse weather conditions, forced closure by the Government, etc, no credits or refunds are offered.

  • The management reserves the right to refuse entry or discounts if a valid membership is not produced.

  • Fairhaven Garden Trust reserves the right to cancel a membership, without notice or refund, if a member behaves in a manner which damages the garden or causes distress to staff/visitors.

  • Membership cards are not transferable and remain the property of Fairhaven Garden Trust.

  • All membership updates and information is sent via email. Please ensure you provide a valid email address in order to receive relevant communications from us.

  • The data you supply will only be used for the purpose intended and not passed to any third parties

  • Memberships cannot be cancelled, or any outstanding validity refunded.

  • Membership cannot be purchased using promotions or discounts unless specified.

  • Benefits of membership are subject to change or withdrawal without notice.

Last updated March 2025

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